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Latest Episode

Join Dr Avi Ratnanesan in his mission to change the future of the health industry in favour of patients and the ‘customer’. Whether you are beginning your journey or leading the sector in patient-centered care, these podcasts will help you solve challenges at each level and help transform the patient experience.

Podcast with Jason Wolf, President of The Beryl Institute, on Patient Experience Strategies that work

Interview with Susan Frampton, President of Planetree International, on Leading Person-Centered Care