Volunteering Care – Experience Satisfaction

I’ve often been curious as to how people define their career and life success as well as how it relates to job satisfaction at a basic level, and having a higher purpose at a more advanced level. A few days ago, I discussed this topic with Dieter Gartelmann, CEO of Stewart Healing Innovations and Design. Despite his success and extensive life experience (he is 76 years old) Dieter has taken on exciting opportunities in volunteering to help others.

As you may know, in the healthcare system and in our hospitals, we have a reliance on volunteers to help with supporting families, collecting patient feedback, and showing patients around amongst many other valuable activities. You might be curious to hear what insights Dieter has gained from having such a long and successful career and life as well as how volunteering has been a transformational experience to help him with his purpose. Perhaps it can help you with yours.

PS the video cuts off prematurely at the end, but I think Dieter made his point very clear!

Tips on Communicating Your Purpose

Last week I had a chat with Richard Toutounji, CEO of COM Marketing group, a good friend and expert on digital communications.

One of the interesting and effective ways for people to live their purpose whether that is delivering better health care, better services or building companies is communicating with consumers via digital means whether by website or mobile platform.

Watch this video as Richard shares Top 3 tips in communicating your purpose, vision or message for professionals trying to help others with their work.

How to Strengthen your Relationships

As I was coaching a few clients last week, I came across an acronym that I thought would be useful to share with some of you particularly with some of you developing professional or personal relationships with people. One of the good ways to structure how you build a relationship as you move towards progress in your life, or in your business, is to think about the acronym FORD.

It stands for Family, Occupation, Recreation and Dreams. 

Here’s a short video where I discuss FORD for Developing Relationships.

Wellness Bloggers and the Gaps in the Health System

I was approached by an ECU Daily journalist a couple of weeks ago in regards to the Popularity of controversial Wellness bloggers like Belle Gibson is a side-effect of major gaps in health system.

See below some insights I shared with Danielle Austin of ECU Daily:

How should Consumers approach Wellness Information on the internet?

  • Consumers should exercise a degree of care when looking for wellness information online. Whilst this is the predominant method of research for the vast majority of people these days, it is much harder to make a distinction on ‘what’s right for them’.

Where should people seek their medical information and how can they be sure that health information they read on the internet is not fraudulent?

  • Depends on the type of health information they are looking for. If due to a medical illness, they should consult their doctor or qualified health professional
  • Do research online to see if the website is supported by such institutions or purely commercial interests.
  • A good example of a credible site would be the Betterhealthchannel.vic.gov.au, which was created by the Victorian government. However, the user-friendliness of design and content could be improved significantly, and this is where a lot of credible sites are managing poorly. Consumers then take to other more ‘attractive’ sites by celebrities and big brands.

How should consumers approach celebrity endorsed diets/ health claims (e.g. Pete Evans Paleo for babies)?

  • Celebrities are entitled to their opinion on what products and services they wish to recommend. However, consumers should do a check that the health results are verified by independent scientific bodies, which determines the validity of those claims. Every person is an individual with individual needs in terms of diet, exercise, mental, social and environmental needs. They should consult qualified health professionals if they have specific health needs. They should also listen to their bodies in terms of any concerning symptoms, and consult a health professional.

How can cancer patients, and patients of other illnesses, find wellness programs to support them without giving them false medical information?

  • Patients with severe illness should ask their doctor, hospital or qualified health professional about wellness programs that are right for them. Some hospitals such as the Chris O’Brien Lifehouse (affiliated with RPA) and Olivia Newton John Cancer Wellness centre in Melbourne (Austin Health), all are affiliated with hospitals.
  • In Perth there is the Solaris Care Centre which has provided good quality wellness care. They all have a good track record or providing care, support ongoing research and are affiliated with medical professionals in some way.

Read the full ECU Daily article here

How about you, what are your thoughts on this topic? Do share your comments and suggestions with me and the Energesse wellness community. I look forward to hearing from you.

Popularity of controversial Wellness bloggers like Belle Gibson is a side-effect of major gaps in health system

The recent revelation of wellness blogger Belle Gibson is a disappointment to her large following of cancer patients. However, it is a sign of a deeper failing in the health system such that patients are looking to online personalities for health information that they should be receiving from the health system. The health system is in need of a major overhaul to cater to the wellness needs of society. Patient engagement programs for illness like cancer may be non-existent or largely disconnected and unemotional. Health promotion efforts should have stories of real patients and be back up by credible doctors with a mixture of factual medical evidence and appealing personalities.

Click here to read article from The Australian

New Mobile App & Tools for Wellness

In recent times, organizations are looking for new and better ways of engaging their employees and obtaining the highest level of performance from staff, plus a myriad of engagement programs and surveys. These organizations are still challenged with ensuring the wellbeing of employees not only in the workplace but also out of the workplace.

The reason for this is that they started to realize that holistic wellness is determined not only within the work environment but also the balance between work and life. And organizations are starting to realize that they have to play a bigger role in the bigger picture of an employee’s life and wellbeing in order to ensure that their physical output at work are the best that they can be.

In my talks to members of the New South Wales Business Chamber (NSWBC), I addressed CEOs, HR directors and HR Managers from these organizations on how they can implement wellness as a high performance strategy for their organization. I covered a number of aspects including Personal Wellness Diagnostic  where attendees spent 10 minutes scoring their own wellbeing using our proprietary wellness tool.

I encourage you to give this tool a go as it only takes 10 minutes and it immediately gives a snapshot of your personal wellbeing. It also then guides you as to some of the actions that you need to take in order to restore your wellbeing and give yourself the best chance of performing at a high level.


In addition, if you are a CEO, HR Manager or HR Director, I’ve also attached the slides from my presentation at the NSWBC which you can view and utilize the information to help you with implementing a wellness program that delivers the best results for your employees.

If you have any questions, feel free to reach out by emailing me at avnesh@energesse.com and I’d be happy to spend 30 minutes with you on how you can use the information to best enhance the lives and performance of your employees.

Finally, I’d also like to mention that I was recently invited to join a group of technology entrepreneurs in San Francisco who have created this app called Audvisor. This app has incredible bits of audio advice for executives on a whole variety of topics including wellness, but also on high performance, innovation, management, marketing and various other aspects of business.


I highly encourage you to download this app as it’s free and incredibly useful to broaden your horizon and explore new areas of advice.

Once again, if you have any questions, feel free to reach out to me.

Public Health Insights I shared with Derryn Hinch on Sky News

A few days ago I was given the opportunity by Sky News to share my views on a very timely health issue of significant importance to the general public. Foxtel’s Derryn Hinch hosted the discussion on vaping and e-cigarettes, an emerging phenomenon in Australia on his show Hinch Live. I was on a panel with another doctor, and the owner of an e-cigs company, who all shared different views on the topic. I explained the risks of e-cigarettes and the need to have careful regulations but that didn’t seem to be the popular opinion.

It was indeed a challenging discussion but I believe I suggested the best course of action to help save lives, especially kids at risk of poisoning from the liquid nicotine – a trend that has been observed in the US.

What is your stand on the issue? I look forward to hearing your thoughts.

For more leading insights on consumer health, particularly how organisations in healthcare have to adapt models to the changing times, tune in to our webinar on  “Transforming the Consumer Experience in Healthcare”


Tuesday the 31st of March 2015 (Australian Eastern Standard Time)

8:00am AND 4:00pm SESSIONS

Register here for the 8:00am AEST

Register here for the 4:00pm AEST

This webinar will help healthcare organisations, such as health insurers, hospitals and government bodies can get closer to their customers and transform their business models to meet these rising consumer expectations.