Are you interested to hear from patient experience champions on best practice strategies to improve the levels of patient satisfaction?
Improving Patient Experience and Choice held in Sydney on 10 – 11 October 2016, is a premier two-day forum bringing together key stakeholders from Government, Health Districts, Hospitals and Health Care Providers.
My company Energesse is happy to be the Knowledge Partner at this event. In line with this, will be chairing Day 1 of the conference and will also be leading the workshop:
This workshop presents the 6 E Framework, a step by step guide on how to holistically improve patient experience, adaptable for any healthcare setting. This workshop will provide you with tools and techniques that you can use immediately.
With the UK’s NHS Head of Experience of Care, David McNally, and other C-Suite Executives, Directors and Leaders in Patient Experience speaking at this event. This two-day forum is a timely event for you to develop strategies and share expertise on improving patient experience and choice in Australia.
Here’s a sneak peek at other program highlights…
- David McNally, Head of Experience of Care, NHS England
Patient-centered culture and care
- Carrie Marr, Chief Executive, Clinical Excellence Commission
- Robin Whyte, Chief Executive Officer, Eastern Melbourne PHN
- Rene Pennock, Chief Executive Officer, South Western Sydney PHN
The final early-bird ends this month, 30th September 2016 (Friday). You may also avail of group discounts, call 02 9368 3915.
Hope you will join me, David McNally, Jean-Frederic and other leading patient experience professionals from Australia in October – for an unrivalled networking opportunity and unprecedented access to Australia’s leading patient experience champions.
If you wish to have a chat before the workshop, I’d be happy to get on a call. Drop me a note at firstname.lastname@example.org or call 02 8091 0918.